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  • Writer's pictureDr. Patrick E. Crawford

The Power of Quiet Leadership

Updated: Feb 13

Leadership Thoughts | Issue #150

"A charismatic leader instantly commands a room, inspiring teams from the get-go. Quiet leaders are resolute, building influence and steadfast relationships over time. Imagine the synergy on a team infused with both qualities!"

– Dr. Christine Davis

Have you ever recommended a book you haven't read? I have, not just once but twice in the past week. The book in question is Susan Cain's, "Quiet: The Power of Introverts in a World That Can't Stop Talking." It's been a New York Times bestseller and received widespread acclaim since its release. Susan Cain is an American author, lawyer, and public speaker who is recognized for her work on introversion and its role in contemporary society.

Journey into "Quiet"

Now, you might wonder why I, an extrovert, recommend a book seemingly designed for introverts. The answer lies in an unexpected journey that began when the book unexpectedly surfaced in my world.

My interest was sparked during a casual chat with a friend, Dr. Christine Davis, who is also known for being an introverted leader. We discussed our different leadership styles when she shared how Susan Cain's book affected her approach to leading. She spoke with enthusiasm about the unique strengths of introverted leaders: their ability to listen and contemplate deeply, their careful decision-making process, and their ability to inspire through actions rather than words. It was the first time I had heard such a convincing argument for the power of quiet leadership, and it piqued my curiosity.

I suggested the same book to a person a couple of days later. Then, recently, I recommend Quiet Leadership to a second introverted leader. The coincidence of these occurrences was difficult to overlook, almost as if the cosmos pushed me towards delving deeper into the realm of quiet leadership.

Feeling curious, I decided to give "Quiet" a chance. I downloaded an audiobook version using my Amazon Prime membership and immediately started listening. As I progressed through Chapter 2, entitled "The Myth of Charismatic Leadership," something surprising occurred. The words of Susan Cain deeply resonated with me, surpassing my expectations. Her observations about the influence of quiet leaders, their distinct traits, and their effect on their teams struck a chord with me.

Suddenly, I found myself in unfamiliar territory, challenging my previous beliefs about effective leadership. Could introverted leaders have valuable insights and techniques from which we extroverts could benefit? This realization motivated me to write this blog post to celebrate the strengths of introverted leaders and remind those of us who tend towards extroversion that there is much we can learn from a quiet approach.

Remember the last time you were at a party or networking event, surrounded by energetic chatter and buzzing conversations? For extroverts like me, those situations feel like home. But what if I told you there's another form of leadership that doesn't depend on charisma and constant talking yet possesses immense influence? That's the journey I started when I listened to Susan Cain's "Quiet." Let me share my unexpected discoveries and newfound admiration for introverted leadership.

In a world that values charisma and vocal abilities in leaders, quiet leadership is often overlooked. It is overshadowed by the more dominant extroverted style of leadership seen in business, politics, education, and community organizations. However, underneath lies a wealth of qualities - introspection, attentive listening, and thoughtful action - that makes quiet leadership a powerful alternative to the traditional extroverted approach. Let's explore the true essence of quiet leadership and why it is more important than ever.

The Essence of Quiet Leadership

Quiet leadership is not synonymous with shyness or passivity. Instead, it emphasizes using observation, understanding, and reflection in leading others. Susan Cain's influential book highlights the unique strengths of introverted individuals in leadership positions. Quiet leaders are often introspective, taking time to think before speaking and actively listening to others. This allows them to absorb and analyze information deeply, leading to thoughtful and deliberate decisions.

Fostering a Culture of Thoughtfulness

While some leaders may use their charisma and public speaking abilities to motivate others, quiet leaders draw inspiration from their actions and values. They lead through consistency, dependability, and a strong moral code. This can motivate teams as they observe the easily discernible outcomes of disciplined, steadfast, and ethical leadership.

Inspiring by Example

Quiet leaders understand that their actions, principles, and work ethic influence those around them. They consistently exhibit honesty, understanding, and a strong dedication to their work, setting the bar high for others to emulate. By embodying the values and behaviors they desire from their team members, these quiet leaders cultivate an atmosphere of reliability, responsibility, and achievement within their organizations. Through their subdued yet influential leadership, they motivate and guide others toward triumph, often leaving a long-lasting and profound imprint on those under their guidance.

Exploring the Unspoken Strengths of Leadership

The Art of Deep Listening and Embracing Diverse Voices

A commonly overlooked characteristic of exceptional leaders is their ability to listen deeply. They actively tune in to the thoughts and ideas of their team, placing value on each individual's contribution. This approach creates a foundation for collaborative and comprehensive decision-making. In a diverse workplace, the capacity to absorb and combine various viewpoints is not just a valuable skill; it's essential.


Cultivating a Mindful Work Culture

Introverted leaders have a knack for creating an atmosphere of introspection and critical thinking. Their tendency to pause and reflect rubs off on their team, inspiring them to do the same. This focus on strategic thought and detailed planning is extremely valuable, resulting in decisions that are not only well-considered but also sustainable and advantageous for the organization's future.


Leading by Action and Integrity

Unlike their more vocal counterparts, who rely on charm and persuasiveness, quiet leaders lead by setting a good example. They prioritize dependability, ethical behavior, and consistency in their approach. These qualities make them a source of motivation for their teams, as they show the positive outcomes that can come from disciplined and ethical leadership.


Quiet leadership's impact is subtle and profound, offering an alternative to the traditional extroverted leader. It prioritizes introspection, attentive listening, and inclusivity. In our complex and diverse world, the ability for leaders to observe, reflect, and act thoughtfully is essential.

Personal Insights and Reflections

Through my experiences, I have come to appreciate the value of quiet leadership, which prioritizes active listening, thoughtful decision-making, and ethical behavior. It's a delicate balance between being extroverted and reflective. As Dr. Davis wisely stated, introversion and extroversion exist on a spectrum, and we can shift along that spectrum throughout our day, week, or career based on what is most effective in a given situation. This aligns with Susan Cain's belief that many people fall into the ambivert category - someone who possesses both introverted and extroverted traits but can adapt accordingly. The personality assessment available in the book, Quiet confirms my identification as an ambivert.


In our organizations filled with noise, the stillness and thoughtfulness of quiet leadership emerge as a beacon. As you ponder these insights, consider the role of quiet leadership in your life and workplace. Whether extroverted, introverted, or ambivert, quiet leadership can inspire and guide those around you. Authentic leadership is measured not by the loudness of your voice but by the impact of your actions.

Call to Action

I invite you to share your thoughts and experiences with quiet leadership in the comments. Let's continue this discussion and learn from each other's experiences applying these principles.

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